Privacy Policy

Last Updated: March 15, 2025

Introduction and Scope

At aurelixvonaq ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our budget presentation skills training platform and related services available at aurelixvonaq.com (the "Service").

This policy applies to all users of our platform, including visitors, registered users, and participants in our educational programs. We are committed to complying with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We collect several types of personal information from and about users of our Service. This includes information you provide directly to us, information we collect automatically when you use our Service, and information we may receive from third parties.

  • Contact information such as name, email address, phone number, and mailing address
  • Account information including username, password, and profile preferences
  • Educational background and professional information relevant to our training programs
  • Payment information processed through secure third-party payment processors
  • Communication preferences and marketing consent
  • Technical support inquiries and customer service communications

Automatically Collected Information

When you access and use our Service, we may automatically collect certain information about your device and usage patterns. This helps us improve our platform and provide a better user experience.

  • Device information including IP address, browser type, operating system, and device identifiers
  • Usage data such as pages visited, time spent on pages, and navigation patterns
  • Performance data including load times, errors, and technical diagnostics
  • Location information based on IP address (general geographic area only)
  • Cookies and similar tracking technologies data

How We Use Your Information

We use the information we collect for various purposes related to providing, maintaining, and improving our educational services. Our use of your personal information is always limited to what is necessary for these purposes.

Primary Uses: We primarily use your information to deliver our budget presentation skills training programs, communicate with you about your account and our services, process payments, and provide customer support.

  • Providing and maintaining our educational platform and training programs
  • Processing registrations, payments, and managing your account
  • Delivering course materials, assignments, and educational resources
  • Communicating with you about your progress, upcoming courses, and platform updates
  • Providing technical support and responding to your inquiries
  • Improving our services through analysis of usage patterns and feedback
  • Sending marketing communications (only with your consent)
  • Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in certain limited circumstances to provide our services or as required by law.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform and delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.

  • Payment processors for handling transactions securely
  • Email service providers for delivering course communications
  • Cloud hosting services for platform infrastructure
  • Analytics providers for understanding platform usage (with anonymized data where possible)
  • Customer support tools for managing inquiries and technical assistance

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court order, subpoena, or similar legal process. We will notify you of such disclosures unless prohibited by law.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We are committed to helping you exercise these rights and will respond to your requests in a timely manner.

Access Rights

You have the right to request access to the personal information we hold about you, including details about how we use and share your information.

Correction Rights

You can request that we correct any inaccurate or incomplete personal information we have about you. We will make corrections promptly upon verification.

Withdrawal of Consent

Where we rely on your consent to process your information, you have the right to withdraw that consent at any time, though this may affect our ability to provide certain services.

Data Portability

You may request a copy of your personal information in a structured, commonly used format that allows you to transfer it to another service provider.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before processing your request to protect your personal information.

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

  • Encryption of sensitive data both in transit and at rest
  • Secure socket layer (SSL) technology for data transmission
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal information
  • Regular training for staff on privacy and security best practices
  • Incident response procedures for potential security breaches

While we strive to protect your personal information, we cannot guarantee absolute security. We encourage you to use strong passwords and to contact us immediately if you suspect any unauthorized use of your account.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Information Type Retention Period Reason
Account Information 5 years after account closure Legal and business requirements
Course Progress Data 3 years after completion Educational records and certification
Payment Information 7 years Tax and financial regulations
Usage Analytics 2 years Service improvement purposes
Marketing Communications Until consent withdrawn Ongoing consent basis

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • Essential Cookies: Necessary for basic platform functionality and security
  • Performance Cookies: Help us understand how visitors interact with our platform
  • Functional Cookies: Remember your preferences and personalize your experience
  • Analytics Cookies: Provide insights into platform usage and performance

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our Service may not function properly without cookies.

International Data Transfers

While we primarily store and process your data within Canada, some of our service providers may be located in other countries, including the United States. When we transfer your personal information internationally, we ensure appropriate safeguards are in place.

  • We only transfer data to countries with adequate privacy protections
  • Contractual agreements with service providers include data protection requirements
  • We implement additional security measures for international transfers
  • Regular reviews ensure continued protection of transferred data

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Important: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Service after any changes indicates your acceptance of the updated policy.

For significant changes that may affect your rights, we will provide additional notice through email or prominent notices on our platform before the changes take effect.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us:

aurelixvonaq
250 Madison Ave
Toronto, ON M4V 2W6, Canada

Email: info@aurelixvonaq.com
Phone: +1 780 628 2798

We will respond to your privacy inquiries within 30 days of receipt.